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Managed IT for Growing Colorado Businesses

Managed IT for Growing Colorado Businesses

One Accountable IT Team for Support, Security, and Growth

One Accountable IT Team for Support, Security, and Growth

Entice manages the day-to-day technology your business depends on—from employee support and Microsoft 365 to cybersecurity, backups, networks, vendors, and technology planning. Your people stay productive, leadership gains clearer control over cost and risk, and growth does not create avoidable IT problems.

Entice manages the day-to-day technology your business depends on—from employee support and Microsoft 365 to cybersecurity, backups, networks, vendors, and technology planning. Your people stay productive, leadership gains clearer control over cost and risk, and growth does not create avoidable IT problems.

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See What We Manage

Colorado-based since 2001 · Senior-led support · Predictable monthly service

Colorado-based since 2001 · Senior-led support · Predictable monthly service

Small business team collaborating in a modern office

Built for Businesses That Have Outgrown Reactive IT

Built for Businesses That Have Outgrown Reactive IT

Entice supports established Small & Mid-Sized Businesses that need dependable technology but do not want to build and manage a complete internal IT department. We can serve as your outsourced IT team or work alongside an existing internal technology resource.

Entice supports established Small & Mid-Sized Businesses that need dependable technology but do not want to build and manage a complete internal IT department. We can serve as your outsourced IT team or work alongside an existing internal technology resource.

Support Depends on One Person

Technology knowledge is concentrated with one employee, consultant, or break-fix provider. When that person is unavailable, support and projects slow down.

Technology knowledge is concentrated with one employee, consultant, or break-fix provider. When that person is unavailable, support and projects slow down.

Recurring Issues Keep Returning

Problems are being fixed temporarily, but no one is identifying root causes, maintaining standards, or taking long-term ownership.

Problems are being fixed temporarily, but no one is identifying root causes, maintaining standards, or taking long-term ownership.

Security Is Inconsistent

Some users and devices are protected, while others fall outside the standard. Leadership cannot clearly verify coverage or unresolved risk.

Some users and devices are protected, while others fall outside the standard. Leadership cannot clearly verify coverage or unresolved risk.

Technology Has No Roadmap

Devices, software, licenses, and projects are handled as needs arise, without a documented lifecycle, budget, or improvement plan.

Devices, software, licenses, and projects are handled as needs arise, without a documented lifecycle, budget, or improvement plan.

Vendors Lack Coordination

Internet, software, phone, copier, and cloud vendors point at one another while the client is left managing technical escalation.

Internet, software, phone, copier, and cloud vendors point at one another while the client is left managing technical escalation.

Growth Is Creating Complexity

New employees, locations, applications, and client requirements are making technology harder to support securely and consistently.

New employees, locations, applications, and client requirements are making technology harder to support securely and consistently.

The Entice Operating Model

The Entice Operating Model

Managed IT Is an Operating Model, Not a Collection of Tools

Managed IT Is an Operating Model, Not a Collection of Tools

Managed IT Is an Operating Model, Not a Collection of Tools

Entice establishes clear ownership, documented standards, recurring maintenance, measurable security controls, and a practical technology roadmap. The goal is not simply to respond when something breaks. The goal is to make the environment easier to support, protect, recover, and improve.

Entice establishes clear ownership, documented standards, recurring maintenance, measurable security controls, and a practical technology roadmap. The goal is not simply to respond when something breaks. The goal is to make the environment easier to support, protect, recover, and improve.

1. Assess

We document users, devices, identities, software, Microsoft 365, networks, backups, vendors, critical applications, recurring issues, and current risks.

2. Stabilize

We address urgent gaps, standardize covered systems, improve security controls, verify backup visibility, document the environment, and establish support and escalation procedures.

We address urgent gaps, standardize covered systems, improve security controls, verify backup visibility, document the environment, and establish support and escalation procedures.

3. Operate

Entice provides ongoing support, monitoring, maintenance, Microsoft 365 administration, endpoint management, vendor coordination, backup oversight, and technology documentation.

4. Improve

Leadership receives recurring guidance on support trends, security posture, open risks, device lifecycle, upcoming projects, licensing, and technology budget priorities.

What Your Managed IT Agreement Is Designed to Deliver

What Your Managed IT Agreement Is Designed to Deliver

What Your Managed IT Agreement Is Designed to Deliver

Outcomes your team can see and leadership can verify—defined in a documented service plan, not a list of tools.

Outcomes your team can see and leadership can verify—defined in a documented service plan, not a list of tools.

Productive Employees

Responsive support, clear escalation, workstation assistance, access changes, onboarding, offboarding, and consistent device standards.

Protected Identities and Devices

Layered protection for Microsoft 365, email, user identities, endpoints, applications, files, and administrative access.

Layered protection for Microsoft 365, email, user identities, endpoints, applications, files, and administrative access.

Recoverable Business Data

Backup monitoring, protected backup copies, restore testing, documented recovery priorities, and clear escalation when a backup or recovery issue occurs.

Accountable Systems and Vendors

Microsoft 365 administration, network oversight, licensing coordination, vendor escalation, technology documentation, and ownership of recurring technical issues.

Microsoft 365 administration, network oversight, licensing coordination, vendor escalation, technology documentation, and ownership of recurring technical issues.

Predictable Technology Decisions

Device lifecycle planning, risk tracking, project recommendations, recurring leadership reviews, and forward-looking technology budgeting.

A Scalable Working Environment

Repeatable device deployment, identity workflows, secure collaboration, location standards, and technology processes that can grow with the business.

Layered Cybersecurity

Layered Cybersecurity

Cybersecurity Built Into Everyday IT Management

Cybersecurity Built Into Everyday IT Management

Cybersecurity Built Into Everyday IT Management

Cybersecurity is not a separate product added after the environment is built. Entice uses a layered approach across the areas where business risk actually exists—including identities, SaaS applications, email, files, endpoints, networks, backups, and administrative access.


Threat activity increasingly targets Microsoft 365, cloud applications, email, shared files, users, and identities. AI-assisted attacks are also making phishing, impersonation, and social engineering faster and more convincing.


Entice continually reviews and retools its standardized client technology stack to keep protections current and address the ways attackers are changing.

Cybersecurity is not a separate product added after the environment is built. Entice uses a layered approach across the areas where business risk actually exists—including identities, SaaS applications, email, files, endpoints, networks, backups, and administrative access.


Threat activity increasingly targets Microsoft 365, cloud applications, email, shared files, users, and identities. AI-assisted attacks are also making phishing, impersonation, and social engineering faster and more convincing.


Entice continually reviews and retools its standardized client technology stack to keep protections current and address the ways attackers are changing.

Identity protection and multifactor authentication

Identity protection and multifactor authentication

Identity Threat Detection and Response, or ITDR

Identity Threat Detection and Response, or ITDR

Email security and impersonation protection

Email security and impersonation protection

Managed endpoint detection and response

Managed endpoint detection and response

Device encryption and patch management

Device encryption and patch management

Controlled administrative privileges

Controlled administrative privileges

Microsoft 365 and SaaS application protection

Microsoft 365 and SaaS application protection

Security awareness training

Security awareness training

Backup monitoring and recovery testing

Backup monitoring and recovery testing

Incident escalation and response coordination

Incident escalation and response coordination

Continuous Monitoring

Continuous Monitoring With Defined Support Expectations

Systems are monitored around the clock. Staffed support and after-hours response follow each client’s documented service plan.

Critical systems are monitored continuously. Support hours, emergency escalation, scheduled maintenance, after-hours response, and any staffed 24/7 security coverage are documented clearly in the client’s service plan.

Predictable Service Without Vague Scope

Predictable Service Without Vague Scope

Predictable Service Without Vague Scope

Every managed engagement begins with a documented service plan. It defines what Entice manages, what the client remains responsible for, what is covered by the recurring agreement, which work requires approval, and how projects, hardware, licensing, and third-party costs are handled.

Every managed engagement begins with a documented service plan. It defines what Entice manages, what the client remains responsible for, what is covered by the recurring agreement, which work requires approval, and how projects, hardware, licensing, and third-party costs are handled.

Commonly Included

Remote support for covered users and devices

Continuous monitoring

Routine maintenance and scheduled patching

Standard user onboarding and offboarding

Microsoft 365 administration

Endpoint and identity management

Backup monitoring

Vendor coordination

Technology documentation

Recurring reporting and planning

Typically Scoped Separately

Hardware and third-party licensing

Hardware and third-party licensing

Major migrations and infrastructure projects

Major migrations and infrastructure projects

Cabling and construction work

Cabling and construction work

Specialized compliance assessments

Specialized compliance assessments

Advanced SOC, SIEM, or MDR services

Advanced SOC, SIEM, or MDR services

Extensive after-hours project work

Extensive after-hours project work

Support for unsupported or uncovered systems

Support for unsupported or uncovered systems

Recovery work outside agreed service parameters

Recovery work outside agreed service parameters

Exact coverage is documented in each client’s agreement and service plan.

A Standard IT Foundation, Adapted to How Your Business Operates

A Standard IT Foundation, Adapted to How Your Business Operates

A Standard IT Foundation, Adapted to How Your Business Operates

The managed foundation remains consistent, but the delivery plan changes according to the client’s industry, applications, operating hours, locations, data, vendors, compliance requirements, and recovery priorities.

The managed foundation remains consistent, but the delivery plan changes according to the client’s industry, applications, operating hours, locations, data, vendors, compliance requirements, and recovery priorities.

Financial Services

Secure remote work, identity protection, vendor oversight, retention requirements, communications controls, and evidence-ready security practices.

Health & Dental

Practice-system availability, protected patient information, encrypted devices, access management, backup testing, and minimal disruption to patient schedules.

Practice-system availability, protected patient information, encrypted devices, access management, backup testing, and minimal disruption to patient schedules.

Manufacturing

Plant and office connectivity, production-system dependencies, network segmentation, vendor access, scheduled maintenance windows, and operational continuity.

Construction

Field connectivity, project collaboration, mobile devices, large files, controlled external sharing, and project-based onboarding.

Field connectivity, project collaboration, mobile devices, large files, controlled external sharing, and project-based onboarding.

Engineering

CAD and BIM environments, high-performance workstations, large datasets, secure collaboration, application licensing, and remote access.

Professional Services

Client confidentiality, document management, identity security, remote collaboration, time and billing applications, and rapid employee onboarding.

How onboarding unfolds

What the First 90 Days Look Like

What the First 90 Days Look Like

We build a phased transition plan around business-critical work. Timing and change windows are confirmed after we assess the environment, access, vendor dependencies, and outgoing-provider handoff.

Initial support and monitoring begin early. The structured work of discovery, stabilization, and planning continues through the first 90 days.

Practical IT Improvements With Measurable Business Results

Practical IT Improvements With Measurable Business Results

Practical IT Improvements With Measurable Business Results

National Elevator Service Franchise

From Break-Fix IT to a Growth Platform

Reactive, break-fix support could not keep up with a national service operation. Entice took ownership of cloud systems, connectivity, and service workflows that supported field efficiency and revenue growth.

Result: IT aligned to growth across a national service operation

Read the case study →

Microsoft 365 Security

One Compromised Microsoft 365 Account. Zero Data Loss.

A Microsoft 365 account was compromised. Entice’s layered identity, endpoint, email, data-protection, and detection controls contained the breach before sensitive data was accessed.

A Microsoft 365 account was compromised. Entice’s layered identity, endpoint, email, data-protection, and detection controls contained the breach before sensitive data was accessed.

Result: breach contained, no sensitive data accessed

Read the case study →

Warehouse & Supply Chain

130,000 Parts to a Running Warehouse Operation in 12 Months

A new warehouse business needed connected systems fast. Entice took ownership of infrastructure and connected inventory, ecommerce, accounting, tax, and shipping systems across multiple states.

Result: two locations operational within 12 months

Read the case study →

A Good Fit When You Need IT to Be Owned

A Good Fit When You Need IT to Be Owned

A Good Fit When You Need IT to Be Owned

Entice May Be a Good Fit If

You need an ongoing IT partner rather than occasional repair work.

You want documented responsibility and clear escalation.

You are willing to standardize covered systems.

Leadership wants better visibility into cost, risk, and upcoming decisions.

You value prevention, recovery readiness, and recurring improvement.

You need either fully managed or co-managed IT support.

Entice May Not Be the Right Fit If

You only need one-time computer repair.

You only need one-time computer repair.

You want monitoring without remediation or accountability.

You want monitoring without remediation or accountability.

You are unwilling to address unsupported systems or critical security gaps.

You are unwilling to address unsupported systems or critical security gaps.

You expect unlimited projects, hardware, licensing, and after-hours work within one undefined monthly fee.

You expect unlimited projects, hardware, licensing, and after-hours work within one undefined monthly fee.

You want an IT provider to accept responsibility without the authority to implement necessary controls.

You want an IT provider to accept responsibility without the authority to implement necessary controls.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Entice supports established organizations that need dependable IT management, cybersecurity, Microsoft 365 administration, vendor coordination, backup oversight, and technology planning. We can operate as the outsourced IT department or support an existing internal IT resource.

Entice supports established organizations that need dependable IT management, cybersecurity, Microsoft 365 administration, vendor coordination, backup oversight, and technology planning. We can operate as the outsourced IT department or support an existing internal IT resource.

Entice supports established organizations that need dependable IT management, cybersecurity, Microsoft 365 administration, vendor coordination, backup oversight, and technology planning. We can operate as the outsourced IT department or support an existing internal IT resource.

The agreement documents covered users, devices, services, support expectations, security controls, backup responsibilities, vendor coordination, recurring reviews, and approval rules. Hardware, licenses, projects, specialized compliance work, and exclusions are identified clearly.

The agreement documents covered users, devices, services, support expectations, security controls, backup responsibilities, vendor coordination, recurring reviews, and approval rules. Hardware, licenses, projects, specialized compliance work, and exclusions are identified clearly.

The agreement documents covered users, devices, services, support expectations, security controls, backup responsibilities, vendor coordination, recurring reviews, and approval rules. Hardware, licenses, projects, specialized compliance work, and exclusions are identified clearly.

Critical systems are monitored continuously. Standard support hours, after-hours escalation, emergency response, and any staffed 24/7 security or support coverage are defined in the client’s service plan.

Critical systems are monitored continuously. Standard support hours, after-hours escalation, emergency response, and any staffed 24/7 security or support coverage are defined in the client’s service plan.

Critical systems are monitored continuously. Standard support hours, after-hours escalation, emergency response, and any staffed 24/7 security or support coverage are defined in the client’s service plan.

Yes. A co-managed engagement can divide service desk, endpoint management, security, projects, vendor coordination, documentation, and strategic planning between Entice and the internal team.

Yes. A co-managed engagement can divide service desk, endpoint management, security, projects, vendor coordination, documentation, and strategic planning between Entice and the internal team.

Yes. A co-managed engagement can divide service desk, endpoint management, security, projects, vendor coordination, documentation, and strategic planning between Entice and the internal team.

We build a phased transition plan around business-critical work. Timing and change windows are confirmed after we assess the environment, access, vendor dependencies, and outgoing-provider handoff.

We build a phased transition plan around business-critical work. Timing and change windows are confirmed after we assess the environment, access, vendor dependencies, and outgoing-provider handoff.

We build a phased transition plan around business-critical work. Timing and change windows are confirmed after we assess the environment, access, vendor dependencies, and outgoing-provider handoff.

Cybersecurity is incorporated into everyday IT management through layered controls for identities, email, SaaS applications, files, devices, administrative access, backups, monitoring, employee awareness, and incident preparation.

Cybersecurity is incorporated into everyday IT management through layered controls for identities, email, SaaS applications, files, devices, administrative access, backups, monitoring, employee awareness, and incident preparation.

Cybersecurity is incorporated into everyday IT management through layered controls for identities, email, SaaS applications, files, devices, administrative access, backups, monitoring, employee awareness, and incident preparation.

Get a Clearer Read on Your IT Before You Commit

Get a Clearer Read on Your IT Before You Commit

Get a Clearer Read on Your IT Before You Commit

Talk with a senior Entice engineer about what is working, what may be exposed, and what should happen next. We will discuss your support model, Microsoft 365 environment, cybersecurity concerns, backup readiness, vendors, recurring issues, and business plans—and identify practical next steps.

Start an SMB IT Readiness Review

30 minutes · No obligation · Practical next steps