Managed IT for Growing Colorado Businesses
One Accountable IT Team for Support, Security, and Growth
Entice manages the day-to-day technology your business depends on—from employee support and Microsoft 365 to cybersecurity, backups, networks, vendors, and technology planning. Your people stay productive, leadership gains clearer control over cost and risk, and growth does not create avoidable IT problems.
Colorado-based since 2001 · Senior-led support · Predictable monthly service
Built for Businesses That Have Outgrown Reactive IT
Entice supports established Small & Mid-Sized Businesses that need dependable technology but do not want to build and manage a complete internal IT department. We can serve as your outsourced IT team or work alongside an existing internal technology resource.
Support Depends on One Person
Technology knowledge is concentrated with one employee, consultant, or break-fix provider. When that person is unavailable, support and projects slow down.
Recurring Issues Keep Returning
Problems are being fixed temporarily, but no one is identifying root causes, maintaining standards, or taking long-term ownership.
Security Is Inconsistent
Some users and devices are protected, while others fall outside the standard. Leadership cannot clearly verify coverage or unresolved risk.
Technology Has No Roadmap
Devices, software, licenses, and projects are handled as needs arise, without a documented lifecycle, budget, or improvement plan.
Vendors Lack Coordination
Internet, software, phone, copier, and cloud vendors point at one another while the client is left managing technical escalation.
Growth Is Creating Complexity
New employees, locations, applications, and client requirements are making technology harder to support securely and consistently.
The Entice Operating Model
Entice establishes clear ownership, documented standards, recurring maintenance, measurable security controls, and a practical technology roadmap. The goal is not simply to respond when something breaks. The goal is to make the environment easier to support, protect, recover, and improve.
1. Assess
We document users, devices, identities, software, Microsoft 365, networks, backups, vendors, critical applications, recurring issues, and current risks.
2. Stabilize
We address urgent gaps, standardize covered systems, improve security controls, verify backup visibility, document the environment, and establish support and escalation procedures.
3. Operate
Entice provides ongoing support, monitoring, maintenance, Microsoft 365 administration, endpoint management, vendor coordination, backup oversight, and technology documentation.
4. Improve
Leadership receives recurring guidance on support trends, security posture, open risks, device lifecycle, upcoming projects, licensing, and technology budget priorities.
Outcomes your team can see and leadership can verify—defined in a documented service plan, not a list of tools.
Productive Employees
Responsive support, clear escalation, workstation assistance, access changes, onboarding, offboarding, and consistent device standards.
Protected Identities and Devices
Layered protection for Microsoft 365, email, user identities, endpoints, applications, files, and administrative access.
Recoverable Business Data
Backup monitoring, protected backup copies, restore testing, documented recovery priorities, and clear escalation when a backup or recovery issue occurs.
Accountable Systems and Vendors
Microsoft 365 administration, network oversight, licensing coordination, vendor escalation, technology documentation, and ownership of recurring technical issues.
Predictable Technology Decisions
Device lifecycle planning, risk tracking, project recommendations, recurring leadership reviews, and forward-looking technology budgeting.
A Scalable Working Environment
Repeatable device deployment, identity workflows, secure collaboration, location standards, and technology processes that can grow with the business.
Layered Cybersecurity
Cybersecurity is not a separate product added after the environment is built. Entice uses a layered approach across the areas where business risk actually exists—including identities, SaaS applications, email, files, endpoints, networks, backups, and administrative access.
Threat activity increasingly targets Microsoft 365, cloud applications, email, shared files, users, and identities. AI-assisted attacks are also making phishing, impersonation, and social engineering faster and more convincing.
Entice continually reviews and retools its standardized client technology stack to keep protections current and address the ways attackers are changing.
Identity protection and multifactor authentication
Identity Threat Detection and Response, or ITDR
Email security and impersonation protection
Managed endpoint detection and response
Device encryption and patch management
Controlled administrative privileges
Microsoft 365 and SaaS application protection
Security awareness training
Backup monitoring and recovery testing
Incident escalation and response coordination
Continuous Monitoring With Defined Support Expectations
Critical systems are monitored continuously. Support hours, emergency escalation, scheduled maintenance, after-hours response, and any staffed 24/7 security coverage are documented clearly in the client’s service plan.
Every managed engagement begins with a documented service plan. It defines what Entice manages, what the client remains responsible for, what is covered by the recurring agreement, which work requires approval, and how projects, hardware, licensing, and third-party costs are handled.
Commonly Included
Remote support for covered users and devices
Continuous monitoring
Routine maintenance and scheduled patching
Standard user onboarding and offboarding
Microsoft 365 administration
Endpoint and identity management
Backup monitoring
Vendor coordination
Technology documentation
Recurring reporting and planning
Typically Scoped Separately
Hardware and third-party licensing
Major migrations and infrastructure projects
Cabling and construction work
Specialized compliance assessments
Advanced SOC, SIEM, or MDR services
Extensive after-hours project work
Support for unsupported or uncovered systems
Recovery work outside agreed service parameters
Exact coverage is documented in each client’s agreement and service plan.
The managed foundation remains consistent, but the delivery plan changes according to the client’s industry, applications, operating hours, locations, data, vendors, compliance requirements, and recovery priorities.
Financial Services
Secure remote work, identity protection, vendor oversight, retention requirements, communications controls, and evidence-ready security practices.
Health & Dental
Practice-system availability, protected patient information, encrypted devices, access management, backup testing, and minimal disruption to patient schedules.
Manufacturing
Plant and office connectivity, production-system dependencies, network segmentation, vendor access, scheduled maintenance windows, and operational continuity.
Construction
Field connectivity, project collaboration, mobile devices, large files, controlled external sharing, and project-based onboarding.
Engineering
CAD and BIM environments, high-performance workstations, large datasets, secure collaboration, application licensing, and remote access.
Professional Services
Client confidentiality, document management, identity security, remote collaboration, time and billing applications, and rapid employee onboarding.
Initial support and monitoring begin early. The structured work of discovery, stabilization, and planning continues through the first 90 days.
01
Days 0–30: Take Ownership
Complete discovery and documentation
Deploy support and management tools
Establish contacts and escalation paths
Inventory users, devices, applications, vendors, and locations
Confirm backup visibility
Identify urgent operational and security risks
02
Days 31–60: Stabilize the Environment
Address urgent identity, endpoint, network, and backup gaps
Remove stale or unnecessary access
Standardize supported devices
Document critical applications and vendor contacts
Establish recurring maintenance
Complete an agreed restore test where practical
03
Days 61–90: Build the Improvement Plan
Present the initial risk register
Establish the device and software lifecycle plan
Build the project roadmap
Define reporting metrics
Identify budget priorities
Confirm the recurring leadership review cadence
National Elevator Service Franchise
From Break-Fix IT to a Growth Platform
Reactive, break-fix support could not keep up with a national service operation. Entice took ownership of cloud systems, connectivity, and service workflows that supported field efficiency and revenue growth.
Result: IT aligned to growth across a national service operation
Read the case study →
Microsoft 365 Security
One Compromised Microsoft 365 Account. Zero Data Loss.
A Microsoft 365 account was compromised. Entice’s layered identity, endpoint, email, data-protection, and detection controls contained the breach before sensitive data was accessed.
Result: breach contained, no sensitive data accessed
Read the case study →
Warehouse & Supply Chain
130,000 Parts to a Running Warehouse Operation in 12 Months
A new warehouse business needed connected systems fast. Entice took ownership of infrastructure and connected inventory, ecommerce, accounting, tax, and shipping systems across multiple states.
Result: two locations operational within 12 months
Read the case study →
Entice May Be a Good Fit If
You need an ongoing IT partner rather than occasional repair work.
You want documented responsibility and clear escalation.
You are willing to standardize covered systems.
Leadership wants better visibility into cost, risk, and upcoming decisions.
You value prevention, recovery readiness, and recurring improvement.
You need either fully managed or co-managed IT support.
Entice May Not Be the Right Fit If
You only need one-time computer repair.
You want monitoring without remediation or accountability.
You are unwilling to address unsupported systems or critical security gaps.
You expect unlimited projects, hardware, licensing, and after-hours work within one undefined monthly fee.
You want an IT provider to accept responsibility without the authority to implement necessary controls.
Talk with a senior Entice engineer about what is working, what may be exposed, and what should happen next. We will discuss your support model, Microsoft 365 environment, cybersecurity concerns, backup readiness, vendors, recurring issues, and business plans—and identify practical next steps.
Start a No-Surprises IT Review
30 minutes · No obligation · Practical next steps
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